You are our priority

Join the travel initiative #dontcancelmodify

Dear customers, at this time we want to convey all our support and solidarity with those affected.

We are sure that we will return to normal soon and by joining the #dontcancelmodify initiative we want to offer you flexibility in our cancellation policies. We will be happy to modify reservations or to issue a voucher that can be used within the next 24 months.

Conditions for direct /web/ call center clients:

- You can use the voucher until the end of 2021.
- The voucher can be transferable and we can even convert it into a gift voucher if the client wishes.
- The voucher can be exchanged at any of our hotels. It does not have to be the same hotel where you made the reservation.
- EXTRA GIFT: Apart from this voucher we will give you another one where we offer you a 10% discount on your reservation that you can exchange in your next stay or future ones.
- If you the client does not see any possibility of redeeming the voucher, we will proceed to return any monies from 01.01.21.

If you have reservations made through our website please contact us:

bono@hotelesglobales.com

United Kingdom

0044 2 080 895 542

Spain

+34 971 940 106

Germany

0049 (0) 3 022 389 926

Family hotel Globales Acuario in Puerto de la Cruz

Right at the heart of Puerto de la Cruz, in Tenerife, close to the beach, Loro Park and also Lago Martiánez.

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Important information for traveling to Tenerife

All customers over 12 years and 3 months must provide a Covid digital EU CCD-EU certificate with a QR at the hotel. These 3 certificates will be considered a valid Covid certificate:

· Test certificate carried out with a maximum of 2 days (48 hours) in advance (self-diagnostic tests will not be considered valid).

· Vaccination certificate: the customers have been vaccinated in accordance with the provisions of the Vaccination Strategy against COVID-19. The customers have received the last vaccine dose at least 14 days before their arrival.

· Recovery certificate: certifies that the customers had Covid between 11 and 180 days prior to their arrival.

We inform you that the pool bar will be temporarily closed. Until its reopening, you can enjoy its service at the restaurant bar.

Hotel description

Ideal for friends or couples, the Globales Acuario is a charming small and friendly hotel that provides good value base for exploring Tenerife.

The Globales Acuario is located in a quiet area of Puerto de la Cruz in Tenerife, just 1.5km from the beach of Playa del Centro and 2km from the famous lake, Lago Martínez. The hotel enjoys impressive views towards the Teide volcano and coastline.

For its size the hotel certainly packs in the facilities, there’s a pool and with large solarium, games area with a pool table, a bar with lounge and a buffet restaurant.

The hotel rooms are elegantly decorated and furnished with all you need. All have balconies, satellite-TV via flat screens, an en-suite bathroom and have access to Wi-FI* and a safety-deposit box*.

*with surcharge