1- You must be able to provide proof of alternative offer, either through a screenshot or facilitating the URL of the website. It should clearly show the name of the company, dates of booking, and the board and room type.

2- The comparative offer must match on the following points:

- Same hotel
- Same board and room type
- Same dates of arrival and departure
- Same number of guests
- The same conditions of sale, modification and cancellation.
- Same currency

3- The price match guarantee does not cover individual nights that have a lower price, it only covers the price of an overall reservation.

4- The price match guarantee does not cover the offers from online channels, such as travel agents or tour operators or prepaid voucher.

5- Price math guarantee does not cover previously made reservations from www.hotelesglobales.com does not allow for changes, modifications or cancellations. Nor does it cover subsequent offers made through the website of Hoteles Globales.

6- There will be no matching after check-in.

7- The matching will be done if you have written confirmation from Hoteles Globales.

8- The price match guarantee is subject to availability and Hoteles Globales reserves the right not to accept a valid alternative offer if we do not have adequate availability.

9- Hoteles Globales reserves the right to terminate or modify these terms and conditions in the future at any time.